Brief About Us
We Build Agents That Work
Artena Tech specializes in production agent systems — not chatbot demos. We architect complete harnesses that connect models to real tools, enforce guardrails, and provide full observability. Our stack includes context engineering pipelines, MCP server integrations, eval frameworks, and sandboxed execution environments. From background agents to computer-use workflows, we build systems that handle real business logic with the reliability your operations demand.
- Agent Architecture & Harness Design
- MCP Server & Tool Integrations
- Evals, Traces & Observability
- Human-in-the-Loop Workflows
How We Work
Agent Development Process
Operating across Armenia and the UAE, we engineer production-grade agent systems for both fast-moving startups and large-scale enterprises. At Artena Technologies, we provide end-to-end harness development, context engineering, and tool orchestration services tailored precisely to your operational requirements.
System Architecture
We map your workflows to agent capabilities: which tools, what context, which guardrails. We design the harness structure before writing code.
Tool Integration
We build or integrate MCP servers, connect to your APIs, databases, and third-party services. Every tool gets a defined interface and error handling.
Context Engineering
We design how information flows to the model: system prompts, dynamic context injection, memory structures, and retrieval pipelines.
Agent Development
We implement the core agent loop with streaming, tool calling, error recovery, and cost tracking. Sandbox execution for safety.
Evals & Testing
We build eval suites to measure agent performance on real tasks. We test edge cases, failure modes, and guardrail effectiveness.
Deployment
We deploy with full observability: traces, metrics, cost tracking, and human-in-the-loop approval flows for sensitive actions.
Monitoring & Iteration
We track agent performance in production, identify failure patterns, and continuously improve through eval-driven iterations.
Engagement Models
For well-defined agent builds we fix scope, cost, and timeline upfront. For evolving systems we run eval-driven iterations — you always see what improved and why.
Meet the team
The Team Behind Your Agents
Let’s Build Agents That Actually Ship Autonomous systems are in our DNA. We don’t just wire up LLM calls — we engineer complete harnesses that run in production. Choosing us means choosing reliability over demos.
Ivar Jacobson
Agent Engineer
Erick Smith
Agent Engineer, Integrations
Alisa Svensson
Product Designer, Agent UX
Valery Taylor
Delivery Manager
Testimonials
What Clients Say
“ArteNa built our customer support agent with a complete harness — tool integrations, guardrails, and human approval flows. The agent handles 78% of tickets autonomously with full trace logging. When it escalates, we see exactly why. That observability was the difference between a demo and a production system.”
John Albert
Operations Director
“We needed a research agent that could pull data from 12 different sources, synthesize findings, and draft reports. Artena built the MCP servers for each integration, designed the context pipeline, and set up evals to measure output quality. The agent runs daily, processes 300+ sources per run, and has reduced our research cycle from 3 days to 4 hours. The eval framework lets us catch regressions before they hit production.”
Yan Voyachek
Product Manager
“ArteNa approaches agent development like engineers, not marketers. They built our sales agent with full traces so we could debug every decision. When we needed to add guardrails for compliance, they redesigned the context engineering without breaking the core loop. Three iterations in, our pass rate went from 64% to 91% because they measure everything and iterate based on evals, not vibes.”
Michal Stoyan
Head of Product
Ready to start?
Contact
Ready to put agents to work for your business?
Let’s discuss your next agent build
Give us a call or drop by anytime, we endeavour to answer all inquiries within 24 hours on business days.
Our Location
102/A Northern Avenue, Yerevan
Our Email
info@artenatech.com
give us a call
+374-9442-616